Lash Questions
Reservation Rules
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I allow a 15 minute grace period for your appt. You will be cancelled after this time if I have not heard from you. If you text me to let me know, I will give you an additional 5 minutes but I will not go over your scheduled time.
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You are allowed 1 reschedule within 24 hours of your appointment time, within 7 days of the original appt. If you go over 2 weeks, you will need to reschedule as a 3 week appt. However, you must rebook online and pay another deposit, you will receive credit towards your new appointment from your previous deposit.
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If you are not a VIP Member, you must book through the booking site and will only be able to book the hours that are listed. Additional times will only be available to VIP Members. You may request to book outside of regular booking hours or a same day appointment, however it will be considered an emergency appointment and will incur an additional $30 which must be paid before your appointment thru an invoice, cashapp, or zelle.
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If you need to cancel you must give notice 24 hours prior to your appointment and will not receive your deposit back. You will get credit towards your next appointment as long as you reschedule within 10 days.
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I understand that emergencies can happen, and I strive to be accommodating in such situations. If you need to reschedule or cancel your appointment last minute due to a genuine emergency, please contact me as soon as possible. I will do my best to reschedule your appointment following the rescheduling policy. Valid emergencies include: Extreme illness, family emergencies, work obligations, natural disasters, personal car accidents, and certain unforeseen personal crises, in the case of repeated emergency claims, I may require proof. Thank you for your understanding.
Lash Questions
Q: Who's A Good Candidate for lash extensions?
Most people are good candidates for lash extensions, however there are a few contraindications.
If you do not have any natural lashes at all, unfortunately you are not a good candidate for lash extensions. The application process requires the extensions to be placed on each individual lash.
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If you pull your hair, specifically your eyelashes out. Getting extensions will rarely make this condition or habit go away, It is also likely your natural lashes will be damaged, weak or brittle. However this can vary by individual. A consultation would be needed if you're unsure.
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Short, damaged, weak lashes. This is again a case by case basis. In some instances a lash serum can be used to regrow your lashes. It can also be used while you have extensions applied, however, you must realize this more than likely will interfere with the retention of your lash extensions. If your natural lashes are very short and you want very long lashes, understand over time this may cause damage to your natural lashes. You may not be happy with retention and you may find your extensions drooping or twisting.
Q: What can I expect?
Initial lash appointments can take between 2 and 3.5 hours. You should schedule your appointment when you have enough time to complete you lash session. This is the time for you to relax, lay back and take some time for yourself!
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We will have a consultation to establish the state of your natural lashes and what look you want to achieve with the extensions. All sets appear natural as the extensions are individually applied. Depending on how full your natural lashes are, determines the final look. Even though I have photos of sets keep in mind; these are for an idea. One person's Luxorious Full Volume Set may look like another person's Partial Volume Queen Set.
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After that, lay back on a comfortable, warming massage table (by request) and the service begins. You may find yourself falling asleep, either way you will open your eyes feeling refreshed and marvelous with your new Luxorious Lashes! Pre-booking your next appointment before leaving is highly recommended to make the best of your maintenance.
Q: I've never had lashes before, where do I start?
This page is the best place. Check out all the other links in the previous questions, as well as the lash quiz to help get you started. If you're worried you might have an allergic reaction to the adhesive, a consultation is recommended so I can do a patch test first.
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After here head on over to the Photo Gallery and About page (if you want to know more about myself, history and business). You can read my reviews on Google and see my most recent work there as well.
Q: I still have questions, help!
No problem! Just click here to submit your question, and I will get back with you at my earliest convenience!
*Membership options, for Jacksonville's best eyelash extensions artist.